Job Description

Curriculum Design & People Development Supervisor

The Curriculum Design & People Development Supervisor, together with the Crew Scheduling Supervisors and Management Team, designs enterprise learning for and aids in the professional growth of Crew Schedulers, Coordinators, and Supervisors using adult learning and leadership concepts as well as operational and educational tools.

Responsibilities include:

• Bolster the success and cross-utilization of our people by developing individualized training plans, materials, and workshops.
• Develop curricula and enterprise learning through specialized e-learning software.
• Aid in the transition from Sabre CrewTrac to Airbus' NavBlue by assisting the Project Team with development of innovative educational materials and instructor-led training.
• Use instructional design techniques to create rich media experiences to reinforce material used in SOC daily transactions.
• Create and update Job Aids and the Crew Scheduling Department's operational policies in Knowledge Hub, our department SharePoint wiki.
• Create realistic learning immersion simulators for Crew Schedulers, Coordinators, and Supervisors so they may experience complex operational situations in a controlled environment.
• Work with the Flight Information Coordinators and Dispatch to investigate SOC scheduling delays/identify and develop training to mitigate habits/common errors that lead to controllable delays.
• Maintain contact and create collaborations with Flight Operations, Inflight and Crew Pay and use feedback to streamline communications and processes.
• Audit Crew Scheduling & Support phone calls to identify areas for process improvement.
• Assist the Crew Scheduling Training Supervisor with onboarding of new hire candidates.
• Identify and develop members of the scheduling team for future training opportunities.
• Assist Crew Scheduling Managers as a secondary FAA and other government contact for internal and FAA audits, and emergency response.
• Collaborate with AO-IT and the IT Service Center to provide solutions to common Crew Scheduling technical difficulties with SOC applications.
• Maintain user log-on information for crew scheduling, airline reservation systems and operational tools and grant access according to Training policy and corporate procedures.
• Assist with interviewing prospective Crew Scheduling candidates.
• Other duties as assigned by Crew Scheduling Leadership

Required Knowledge, Skills and Abilities:

• High School Diploma or GED equivalent.
• 1 year of Crew Scheduling experience.
• Comprehensive knowledge of FAR 117 and FAR 121
• Thrive in a high-stress, high-volume working environment.
• Critical thinking with a passion for problem-solving and attention-to-detail
• Multitask while maintaining a sense of urgency and follow-through.
• Stable work history with reliable attendance
• Excellent verbal and written interpersonal communication skills.
• Self-motivated and able to work individually and within a team environment.
• Able to speak, read, understand, and write English.
• Able to sit or stand at a workstation for 10-hour shifts.

Preferred Education and/or Experience:

• Bachelor's Degree in Airline Management, Communications, Education, or another applicable skillset.
• Prior educational experience.
• Knowledge of Republic Pilot and Flight Attendant Union contracts.
• Experience with SumTotal, iSpring, rComply, and Articulate Storylines is a plus.
• Desire to expand operational knowledge and grow professionally within Republic.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization.

Reasoning/Problem Solving Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to understand and work at an abstract level and utilize technology as a tool to solve complex scheduling problems.

Decision Making:

Makes decisions daily on the use of resources, performance and budgets. Decisions could require additional expenditure of resources if not sound decisions.

Physical Demands:

Able to move about the work environment. Frequently required to stand, walk, sit, talk and hear.

Work Environment:

Typically, not exposed to extreme environmental conditions. Must be able to work a varied schedule including nights, weekends and holidays.

Travel Requirements:

Travel up to 10% of the time, including nights, weekends, holidays, and overnight stays.

Equal Opportunity Employer, Disability, and Veteran Accommodations:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Tags

Similar Jobs