Product Manager, Trust & Safety Job at Character, Redwood City, CA

ZVh6UGYzOVNCZWsxSVhDYlVkTDFhY1c2Q3c9PQ==
  • Character
  • Redwood City, CA

Job Description

About the role

The Trust and Safety Product Team will help achieve our goal of building a humanity scale product with billions of users by developing safety measures into our product experiences so that we can give everyone access to Personalized AI. As a Product Manager, you will work across multiple disciplines to design, develop, deploy, and tune our product toward engaging but safe products.


You will work alongside the trust & safety engineering, product design and cross-functional teams to make sure characters are interacting in safe ways with end users. This includes limiting harmful content, bad actors, negative model prompted behaviors and making characters brand-safe for partners and ultimately help keep the Character in our Characters!

Responsibilities
  • Execute on the product vision/ideation, collaborate on strategy, and implementation of ambiguous and open ended product experiences that utilize the cutting-edge capabilities of our current and future models
  • Collaborate with users, engineering, design, community, and marketing to bring cutting-edge AI applications into the best product experience
  • Partner with data science to test and measure quality of the product experience, set clear goals, tune safety classifiers, and hold the team accountable
  • Drive cross-functional product deployment, release coordination, and product improvement for safe experiences within the product and for 3rd party partners
Job Requirements
  • 8+ years of deep consumer product management experience working on open ended product spaces, ideally within the Integrity/Trust and Safety space
  • Product Management Leadership skills (ideally have managed a team of PM's)
  • Strong track record building and launching successful, high growth Consumer facing B2C products from 0 -> 1 at scale
  • Ability to deliver on product execution focusing on both the short term and long term
  • Strong understanding of AI industry, in terms of competitors and incumbent strategies
Nice to Have
  • Technical degree and/or prior software engineering experience
  • Experience building products with Voice or App or interfaces
  • Experience with monetization for consumer subscriptions
  • Startup experience

About Character.AI

Character.AI empowers people to connect, learn and tell stories through interactive entertainment. Over 20 million people visit Character.AI every month, using our technology to supercharge their creativity and imagination. Our platform lets users engage with tens of millions of characters, enjoy unlimited conversations, and embark on infinite adventures.

In just two years, we achieved unicorn status and were honored as Google Play's AI App of the Year-a testament to our innovative technology and visionary approach.

Join us and be a part of establishing this new entertainment paradigm while shaping the future of Consumer AI!

At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.

Job Tags

Temporary work,

Similar Jobs

Luther Family Ford

Express Service Consultant Job at Luther Family Ford

Service Consultant Express Service Consultant - Luther Family Ford | Fargo, NDHours: 9:00 AM - 6:00 PM (Full-Time) Are you a people person who thrives in a fast-paced environment? Do you have a passion for providing excellent customer service and love being... 

IDR Healthcare

Travel Certified Surgical First Assistant / Scrub Tech - $1,984 per week Job at IDR Healthcare

 ...IDR Healthcare is seeking a travel Surgical First Assistant for a travel job in Manchester, New Hampshire. Job Description & Requirements ~ Specialty: Surgical First Assistant ~ Discipline: Allied Health Professional ~ Start Date: 08/18/2025~ Duration: 13... 

Village Flooring Plus

Commercial Flooring Sales Representative Job at Village Flooring Plus

 ...Job Description Were Hiring: Commercial Flooring Sales Professionals Village Flooring Plus LLC is expanding in Central Florida and looking for experienced sales pros who want real freedom not corporate limits. Were a direct importer and full-service flooring... 

Quinn Covarrubias

Associate Attorney Job at Quinn Covarrubias

 ...Defense Associate Attorney - Quinn Covarrubias is a civil litigation firm representing public and private clients with offices in Roseville, CA and Orange County, CA. The attorney will work on a wide variety of civil litigation cases, primarily in the area of personal... 

Jackson Hewitt - 3553

Entry Level Tax Preparer Job at Jackson Hewitt - 3553

 ...possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as an Entry-Level Seasonal Tax Preparer , you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide...