Job Description

You've dedicated significant time and effort to your education, and now you're ready to make an impact. We present exciting opportunities for you to enhance your professional journey. In our programs, you will engage in a culture of continuous improvement, aiming to transform health care for the better.

Job Purpose and Summary:

Health is everything. At CVS Health, our colleagues are dedicated to increasing access, lowering costs, and improving quality of care. Millions of times a day, we assist people in their pursuit of better health—from advising on prescriptions to managing chronic and specialty conditions.

As a graduate from a non-accredited pharmacy program outside the U.S., you will be at the forefront of our mission, embodying our values and demonstrating genuine care for our patients. Upon successfully passing the FPGEE and TOEFL, you can apply for this role to complete your required U.S. internship hours, enriching your pharmacy education and honing your skills. You will follow a tailored learning plan that will apply your existing pharmacy knowledge. You must complete your internship within 18 months and be equipped in patient care, practice management, leadership, and education, preparing you for all required Pharmacist licensure exams within 120 days after finishing your U.S. internship hours.

In your role as a Non-U.S. Accredited Foreign Graduate, you will work under the direct supervision of a licensed Pharmacist, contributing significantly to a safe and effective Retail Pharmacy environment that prioritizes exceptional patient care. Key responsibilities include:

• Ensuring Patient Safety
• Upholding Pharmacy Professional Practice
• Meeting Regulatory Requirements
• Conducting Quality Assurance
• Delivering excellent Customer Service
• Managing Inventory
• Overseeing Workflow (excluding final prescription verification)

A central aspect of this role is to keep patients healthy through effective management of patient care programs. In addition, you will:

• Lead with Heart —show empathy and compassion to patients, customers, caregivers, and coworkers.
• Assist your Pharmacy manager in inspiring and developing Pharmacy Support Staff, tapping into their strengths and addressing development needs.
• Identify and propose solutions to drive growth and enhance performance in your pharmacy.
• Adapt quickly and adjust to thrive in a dynamic healthcare setting.
• Seek innovative ways to grow collaboratively with others to achieve better outcomes.
• Align colleagues around our purpose to engage hearts in every health moment.
• Foster a culture of teamwork , energy, enthusiasm, and pride.
• Apply gained knowledge to drive healthy outcomes and distinguish CVS from its competitors.

Core Responsibilities:

• Customer Service
  • Warmly greet each customer in-person and at the drive-thru.
  • Assist pharmacy and front store customers with their inquiries.
  • Answer phone calls with a friendly greeting.
  • Reach out for additional help when required to maximize customer satisfaction.
  • Remove obstacles to enhance customer experiences.
  • Handle approved register transactions efficiently.
  • Engage with customers to create personalized, heartfelt moments.
• Regulatory Compliance
  • Uphold customer confidentiality in line with HIPAA and CVS standards.
  • Ensure communication respects customers' confidential information.
  • Follow all federal and state laws and CVS policies.
  • Meet state and federal licensure requirements promptly.
• Pharmacy Operations
  • Adhere to CVS workflow and maintain established standards.
  • Process prescriptions accurately, including labeling and managing third-party rejections.
  • Facilitate inventory management policies for replenishment.
  • Assist in drug order management as permissible.
  • Deliver additional healthcare services as allowed.
  • Support supervising pharmacist in dispensing and compliance monitoring.
• Counseling Under Supervision
  • Provide counseling and direct inquiries to the pharmacist as needed.
  • Field medical questions when appropriate.
  • Engage with healthcare professionals to deliver optimal care.
  • Solicit patient medical history to provide accurate advice.
• Leadership
  • Communicate with management as required.
  • Participate in operational meetings.
  • Maintain a clean, organized pharmacy environment.
  • Assist with scheduling according to business needs.
  • Coordinate the training and development of Pharmacy Support Staff.
  • Celebrate successes within the team.

Education Requirements:

• Required:
  • High School Diploma or GED.
  • Doctorate (PharmD) or equivalent from a non-U.S. accredited pharmacy school.
  • Active Pharmacy Intern license in the operating state.
• Preferred:
  • Certification in immunization eligibility.

Experience:

• Required: 0 to 3 years of relevant work experience.
• Preferred: 3 to 5 years of relevant work experience.

Essential Qualifications:

• Graduation from a non-U.S. accredited pharmacy school before beginning the training program at CVS.
• Obtain Pharmacist licensure within 120 days after completing U.S. intern hours.
• Strong communication and presentation skills.

Skills:

• Results Orientation
• Colleague Engagement
• Active Listening
• Customer Engagement
• Negotiation Skills
• Patient Counseling
• Emotional Intelligence
• Time Management
• Digital Literacy

Ability To:

• Attend regularly, including weekends.
• Complete tasks as instructed by supervisors.
• Fulfill training and licensure requirements promptly.
• Lift and move objects weighing up to 20 lbs. occasionally.

Preferred Qualifications:

• Proficiency with Microsoft Office applications.
• Ability to provide immunizations once regulated.

We foster diverse experiences that empower career success. We are committed to attracting and retaining individuals whose beliefs align with our core values of collaboration, innovation, integrity, and accountability. CVS Health is an equal opportunity employer, and we value diversity in our workplace.

The anticipated closure date for applications is: 07/31/2025.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws.

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