Job Description

Join to apply for the Global Security Intelligence Associate role at Zurich Cover-More Travel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide. Established in 1982, it offers a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centers across Asia, Europe, and the Americas, ensuring 24/7 support to help travelers navigate unexpected circumstances that may disrupt their plans. As part of the Zurich Cover-More Group, Travel Guard now has access to an extensive global network and resources, further strengthening its ability to deliver reliable, innovative, and tailored insurance and assistance for its customers. Travel Guard is seeking an entry-level Global Security Intelligence Associate in its 24/7/365 Travel Security Operations Center located in Houston, TX. The associate must have a well-rounded background in international relations and security, strong writing and analytical skills, excellent research and global monitoring capabilities, an intuitive understanding of international security ramifications, and strong communication abilities to adequately convey such information. If you thrive in a fast-paced environment, excel at multitasking, and bring a high level of integrity to everything you do, we’d love to hear from you! What's the job? Maintain knowledge of global current events to ensure developments are appropriately covered. Brief clients, internal stakeholders, and/or leadership on global events as required, and proactively notify them when necessary. Research and provide content updates for the Travel Guard Travel Assistance site. Ensure country risk ratings, documents, and website references reflect accurate threat and risk levels for region of responsibility; collaborate with co‑analysts to review and determine appropriate ratings and notify leadership of developments or trends that may warrant rating revisions. Develop regional expertise to provide an accurate and in‑depth understanding of present and future threats, including potential hotspots that may pose a security risk to clients. Contribute information to various products, including active monitoring services, daily Global News Watch newsletter, customized reports, and security‑related notifications. Respond to phone calls to the security loop line and emails to the security mailbox; ensure all requests are acknowledged and actioned, providing excellent service when dealing with clients and internal stakeholders. Work with leadership as well as legal, marketing, and compliance divisions to ensure compliance with Travel Guard standards and policies. What we are looking for? Hold a Bachelor's degree. Have excellent reading and writing abilities; strong attention to detail and thorough grammatical knowledge are crucial. Demonstrated experience in a strong writing/editing role is a plus. Possess extensive knowledge of global geopolitical activity, threat conditions, government structures, and associated background, context, and implications. Be able to think critically and complete assignments, requests, and other tasks with little guidance or oversight and with strong attention to detail. Have flexibility. This role involves interaction with clients, the Travel Guard Travel Assistance Centers, medical and operations teams, account management, and other Travel Guard worldwide operations. The Travel Security Operations Center operates 24/7/365, and all analysts work rotating shifts to ensure coverage during nights, weekends, and holiday hours. Have a strong working knowledge of Microsoft Office Suite. Why choose us? We value optimism, caring, togetherness, reliability, and determination. We have more than 2,600 employees worldwide: digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, and customer service professionals. We share a global purpose to look after travelers at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures employees maintain work‑life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities, and a supportive work environment that encourages growth. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits (everyone starts with 19 days) along with volunteering leave and a comprehensive paid parental leave scheme. Investing in your health and your future. We offer a competitive high deductible health plan, EAP programs, and access to health and wellbeing activities along with a 401(k) program with employer matching to help you plan for your future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Whatever walk of life you wander, just be you and come as you are. Apply today and let’s go great places together. Seniority level Mid‑Senior level Employment type Full‑time Job function General Business Industries Insurance and Financial Services #J-18808-Ljbffr Zurich Cover-More

Job Tags

Similar Jobs