Job Description

Reports to: Club Manager Status: Full Time / Non-Supervisor / Non-Exempt Job Summary Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in achieving their fitness goals by designing simple workout programs and instructing them on proper use of equipment. Essential Duties And Responsibilities Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule. Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely. Create creative and unique ways to promote PE@PF class sign‑ups. Develop bi‑weekly updates consisting of a variety of exercises. Meet class requirements based on club size and member traffic. Assist with front‑desk related activities, including: Answering phones in a friendly manner and assisting callers with a variety of questions. Checking members into the system. Processing new member sign‑ups. Taking potential members on tours. Changing/updating member account information. Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed. Help maintain the neatness and cleanliness of the club. Minimum Qualifications Honesty and good work ethic. Strong communication and organizational skills. A passion for fitness and health. Punctuality and reliability are a must. Exceptional customer service skills; able to interact positively and professionally with members and co‑workers, exceeding expectations. Strong listening skills with the ability to empathize and problem‑solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Completed fitness trainer certification. Physical Demands Standing and walking at least 75% of the shift. Talking in person or on the phone at least 75% of the shift. Must be able to lift up to 50 lbs less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for you and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $19.10 per hour Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. #J-18808-Ljbffr Baseline Fitness

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