Job Description

Position: Document Support Representative

Duration: 9 Months Contract to Hire

Compensation: $13-$15/hr

Location: FULLY ONSITE 2300 Corporate Circle, Henderson, NV 89074

Shift: M-F Regular 40 hour work week

Document Support Rep

Really anyone who is entry level really wants to grow in the company, will be there long-term, will be reliable, and take initiative.

90% of the company is remote, and they only hire from within. Their employee benefits are excellent when hired on a full-time basis.

Required Skills & Experience

• 1+ years of experience in document processing
• High School diploma or GED equivalent
• Proficiency in MS Office (Word, Outlook, Excel)
• Familiarity with general office equipment (computers, printers, fax machines, etc.)
• Valid Driver’s License
• Strong written and verbal communication skills
• Comfortable in a fast-paced environment
• Ability to meet high-volume KPIs while maintaining quality
• Ability to lift up to 50 pounds

Preferred Skills & Experience

• Experience scanning and indexing documents
• Ability to print, organize, and distribute system-generated documents
• Handling inbound/outbound mail and courier packages
• Operating mail equipment (printers, scanners, cutter machines)
• Managing electronic mail inboxes for various document requests
• Occasional mail delivery to Post Office or FedEx drop-off
• Tracking personal performance metrics
• Completing department reports
• Responding to internal and external customer inquiries
• Offering process improvement suggestions
• Performing other duties as assigned

Role Summary

The Document Support Representative I will handle a variety of document services tasks including sorting, scanning, indexing, and mail operations. This role requires strong time management, attention to detail, and the ability to prioritize tasks effectively. Performance will be tracked through KPIs and reporting tools.

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