Job Description

Job Description

Position: Document Control Clerk

Location: Winston-Salem, NC

Type: Full-Time Contract | 6-months w/possibility of extension

Pay: $22/per hour

Role Summary:

The Document Control Clerk is responsible for managing the end-to-end process of generating, validating, storing, and distributing logistics documentation and invoices. This role ensures data accuracy, compliance with documentation standards, and timely communication with internal and external stakeholders. The ideal candidate will be detail-oriented, highly organized, and experienced in SAP and document control systems.

Key Responsibilities:

Documentation Triggering & Validation:

• Generate logistics documentation from SAP based on shipment and invoicing events.
• Validate key data fields against the documentation master daily to ensure accuracy and compliance.
• Track and resolve discrepancies proactively.

Document Management & Security:

• Maintain and organize documentation in SharePoint, ensuring proper version control and secure access.
• Guarantee that only pre-approved contacts have access to sensitive documentation.
• Ensure documentation is archived in compliance with internal policies and audit requirements.

Error Tracking & Escalation:

• Monitor and log invoicing and documentation errors.
• Maintain a tracker of pending documentation and submission deadlines.
• Lead daily escalations of invoice/documentation issues and follow up on resolution with responsible teams.

Reporting & Communication:

• Prepare and present weekly reports on documentation progress, error trends, and compliance metrics.
• Collaborate with cross-functional teams (Finance, Logistics, Customer Service) to ensure alignment and timely issue resolution.

Key Challenges:

• Ensuring 100% accuracy in documentation under tight timelines.
• Managing multiple stakeholders while maintaining strict access controls.
• Proactively identifying and resolving recurring documentation or invoicing issues.
• Maintaining up-to-date and audit-ready documentation repositories.

Qualifications:

• Preferred bachelor’s degree in business administration, Logistics, Finance, or related field.
• 1 year of experience in documentation, invoicing, or logistics operations.
• Basic SAP experience.
• Strong analytical skills and attention to detail.
• Excellent organizational and communication skills.
• Experience with reporting tools (Excel, Power BI, etc.) is a plus.

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