Curriculum Designer Job at Council of Hotel and Restaurant Trainers, Chicago, IL

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  • Council of Hotel and Restaurant Trainers
  • Chicago, IL

Job Description

Reporting to the Director, Curriculum, the Curriculum Designer at Buona Beef and The Original Rainbow Cone is responsible for creating engaging, effective, and scalable training content for our corporate and franchised restaurant operations across both brands. Your attention to detail and commitment to excellence is only surpassed by your drive to succeed. With expertise in adult learning theories, instructional design methodologies (e.g., ADDIE, SAM), and creating e-learning content and programs, you will develop best-in-class training that is foundational and fun across generations of team members and leaders.

THE BASICS

The Curriculum Designer role is a work-from-office position that may require work in our existing restaurants and new restaurant openings. As we operate 7 days a week across 2 brands, the curriculum designer may work non-traditional hours and days to support business needs.

WHAT YOULL DO

  1. Curriculum and Content Development: Design and develop a wide range of learning materials, including e-learning modules, video scripts, facilitator guides, job aids, and microlearning experiences for in-person and remote audiences.
  2. e-Learning: Utilize e-learning authoring tools (e.g., Articulate, Captivate) and learning management systems (LMS) to publish, track, and update content.
  3. Needs Analysis: Partner with department teams and franchisees to identify skill gaps and performance challenges. Assess organizational needs to prioritize upskilling and curriculum development.
  4. Audio/Video: Edit audio and video to include in training content.
  5. Project Management: Use Monday.com to create, follow, and adhere to project plans, ensuring high-quality content delivery on or ahead of deadlines.
  6. Collaboration and Stakeholder Engagement: Work with subject matter experts to design and refine curriculum, courses, modules, and assessments, ensuring alignment with learning objectives.
  7. Compliance and Documentation: Ensure compliance with regulatory requirements, brand standards, and program guidelines. Maintain accurate documentation, records, and reports related to curriculum development and assessments.
  8. Training Delivery and Facilitation: Lead training sessions, workshops, and webinars, ensuring effective delivery in both in-person and virtual formats during restaurant rollouts and openings.

Job Requirements

EDUCATION AND EXPERIENCE

  • 3+ years of experience in curriculum design within the restaurant or hospitality industry.
  • Experience in creating and scaling training programs in multi-unit retail or restaurant environments, for both corporate and franchise settings.
  • Strong communication, presentation, and leadership skills, with experience presenting to C-suite leaders and large groups.
  • Proven success in implementing enterprise-wide learning platforms and systems.
  • Proficient in Microsoft 365 Suite (Outlook, Teams, PowerPoint, Excel, Word).
  • Willingness to travel up to 20% to support team and franchise development.
#J-18808-Ljbffr Council of Hotel and Restaurant Trainers

Job Tags

Work at office, Remote work,

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