Brand Ambassador I Job at FOCUS GROUP SERVICES LLC, New Jersey

YzM3TmQzcFVCT2c5TEhlUVc5UDNhczYxQ2c9PQ==
  • FOCUS GROUP SERVICES LLC
  • New Jersey

Job Description

Job Description

Job Description

Job Descriptions:

Summary of Job Scope and Expectations:

The Brand Ambassador is responsible for providing quality service to Guests, with accountability for:

  • Ensuring Workability, Intensity & Integrity
  • Performing Front of House (FOH) responsibilities as directed by Shift Leader
  • Greeting Guests, serving food, and handling payment at the cash register
  • Maintaining the cleanliness and appearance of the store

Essential Functions:

The essential functions in this job description are not all-inclusive of this job’s duties and

responsibilities. Reliable and dependable attendance is required.

Descriptions

People

  • Culture: Lives and cultivates Focus’s Mission, Culture and Values to ensure the Focus’s vision is alive and in action.

  • Work Environment: Participates in creating a safe and empowering environment for Team Focus to listen, appreciate and challenge each other. May propose ways to improve processes.

Guest

  • Exceptional Guest Experience: Builds emotional connection with Guests through Food, Service & Ambiance . Provides quality service to Guests. Greets Guests in a courteous and hospitable manner. Provides requested information regarding the menu, and handles Guest questions and complaints effectively. Monitors food quality and provides feedback to the

Restaurant Leader, Operations Leader, and/or Chef/Assistant Chef.

  • Store Environment: Maintains a clean, safe, and sanitary store environment in compliance with Operations standards. Cleans all areas of the store following proper procedures in the use, handling, and storage of cleaning chemicals. Ensures compliance with all food safety, work

safety, and sanitation requirements.

  • Operations: Upholds high Operations Standards and being the Best. Serves accurate portions from the steam table; manages steam table with fresh and presentable quality food, and orders the appropriate amount of food during busy and slow periods. Takes catering orders and ensures orders are properly filled in accordance with Guest request. May perform Assistant Chef (BOH) responsibilities as needed.

Finance

  • Cash Handling: Follows Focus Group cash handling procedures and policy, including cash, credit cards, gift cards and other payment methods accepted by the company. Operates the POS and Computer system accurately. May perform cash register opening and closing procedures.

Job Requirements:

Education and Experience:

  • Some high school
  • Prefer some Operations experience

Food Safety:

  • Local/municipal requirements, such as Food Handler and ServSafe certifications, acquired at applicant’s own expense

Knowledge, Skills and Abilities:

  • Embody Focus’s Mission, Values, Culture, and Environment
  • Basic understanding of all Operations practices and concepts, including store opening and closing
  • Knowledge of cash handling policy and procedures
  • Knowledge of steam table operations, serving protocols, and menu
  • Ability to consistently apply Focus Group cash handling policy and procedures
  • Ability to perform all FOH duties
  • Ability to learn basic cooking (chow mein and rice)
  • Understanding of work and food safety and application of the work and food safety checklists
  • Understanding of proper procedures for handling cleaning chemicals
  • Be a Team Builder by being a Trusted Leader
  • Be a champion in Community Outreach
  • Ability to embrace change and continuous learning

Competencies:

The following are Focus Mindset and Leadership Behaviors for Operations Associates (Core People Development Competencies indicated in bold ):

  • Self Knowledge
  • Customer Focus
  • Interpersonal Savvy
  • Drive for Results
  • Career Ambition
  • Integrity and Trust

Success Measures:

  • Contribute to building and sustaining the Focus Mission and Culture
  • Perform assigned responsibilities according to standard Operations practice
  • Consistently earn positive feedback from store Associates and Operations Leader

Job Tags

Local area, Shift work,

Similar Jobs

Public Storage

UI/UX Designer - (onsite) Job at Public Storage

 ...We are looking for a creative, strategic, and detail-oriented UX/UI Designer to join our technology and marketing teams in Frisco, Texas. This...  ...days each week with the option to take up to three flexible remote days per month. Our office is based in Plano, east of I75... 

Immersion Data Solutions

Project Manager Job at Immersion Data Solutions

 ...environmentthis role is for you. Were looking for a Project Manager who takes ownership, works with precision, and is always looking...  ..., Matterport, Service Channel, Drone Deploy, and other project/asset management tools. Demonstrated ability to balance proactive planning... 

Insight Global

Project Manager Job at Insight Global

 ...corporate standards, coordinating with stakeholders, and monitoring contractor performance. This role will maintain project documentation,...  ..., genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or... 

Lockheed Martin

ADP Skunkworks Manufacturing Engineer Job at Lockheed Martin

 ...Job Description Job ID: 708472BR Date posted: Oct. 20, 2025 Description: We are Lockheed Martin Skunk Works is on the leading edge of manufacturing innovation. We continually look for ways to improve processes and performance while extracting cost by focusing... 

TimeSaving Travel

Travel Agent Job at TimeSaving Travel

 ...About the job Travel Agent We are seeking highly motivated and detail-oriented individuals to join our team as a Remote Travel Agent...  ...with Microsoft Office and web-based applications Ability to work independently and as part of a team Willingness to learn and...